Training course cancellation/refunds/exchanges are subject to the following Terms and Conditions:
- Training cancellations must be requested no later than 30 days from the date of the training course. There will be NO REFUNDS given if a registrant cancels or requests a refund less than 30 days before the training course start date;
- Rescheduling/Exchanging an enrolled training course to a later date may be available upon request, but remains subject to the 30-day policy stated above;
- In rare circumstances, F5 may need to cancel a course/event. If this occurs, individuals registered will be contacted and refunded in full;
Contact Us with your Name, Order Number, and the Training Courses you are requesting for Cancellation/Refund/Exchange to begin the process. Approved Training Course Cancellations and Refunds will be refunded to the original payment method used at the time of purchase.